Shipping Policy

General Information

Eagles Nest Outfitters’ operating hours are Monday through Friday, between the hours of 9am-5pm EST. If you are unable to reach ENO between these hours, please leave a voice message and someone will return your call as soon as possible. We can also be reached by email through our Contact Us page.

ENO currently ships to the United States as well as the American territories and military addresses. For information on international shipments, please visit International Shipping.

All packages are shipped from western North Carolina. Please refer to the UPS transit map below for estimated UPS ground delivery.

Due to policy changes related to online sales, all orders may be subject to sales tax.

ENO offers free standard UPS shipping for orders over $150 with the exception of the ENOPod, the SoloPod and the Roadie.

ENO is not responsible for lost or stolen packages. As UPS does not require a signature, we do recommend shipping to a secure location.

We accept American Express, Visa and MasterCard.

Transit Times & Shipping Options

UPS Ground – 2-5 business day transit, delivers Monday through Friday.

UPS 2nd Day Air – Guaranteed 2 business day transit, delivers Monday through Friday. To receive product for the weekend, orders must be placed by Wednesday at 3pm EST for a Friday delivery.

UPS Next Day Air – Guaranteed 1 business day transit, delivers Monday through Friday. To receive product for the weekend, orders must be placed by Thursday at 3pm EST for a Friday delivery.


We will make every effort to ship web orders same day if the order is placed by 10:00 am EST. Orders placed Fridays after 2:00 pm EST will ship the following Monday. Expedited orders placed after 3.00 pm EST will ship the following business day. Day of processing and UPS pickup does not count towards days of transit.

United Parcel Service

Our primary shipping provider is the United Parcel Service (UPS). Expedited shipping services are available and include next day and two day delivery. These options are available at checkout and pricing will be calculated based on location and weight. ENO does not determine shipping costs. Saturday delivery is not available. UPS is closed weekends and major holidays.

Tracking information will be emailed to the billing email address on file at the time the order is processed. Please check all spam mail folders, as this email is sometimes filtered. If you do not receive this information within 72hrs, please email