ENO Shipping Policy
Eagles Nest Outfitters operating hours are Monday through Friday, between the hours of 9am-5pm EST. If you are unable able to reach ENO between these hours, please leave a voice message and someone will return your call as soon as possible. We can also be reached through our general mailbox firstname.lastname@example.org. ENO offers free UPS Ground shipping within the continental US for orders over $150.
All packages are shipped from North Carolina. Please refer to the UPS transit map below for estimated UPS ground delivery.
We will make every effort to ship web orders same day, if the order is placed by 12:00 PM EST. Orders placed Fridays after 12:00 PM EST will ship the following Monday.
United Parcel Service-UPS
Our primary shipping provider is the United Parcel Service (UPS). Expedited shipping services are available and include 1 day, 2 day and 3 day delivery. These options are available at checkout and pricing will be calculated based on location and weight. ENO does not determine shipping costs. Saturday delivery is not available, and UPS is unable to deliver to United States Postal Service boxes.
Tracking information will be emailed to the address on file at the time the order is processed. This email will be sent from UPS, not ENO. Please check all spam mail folders, as this email is sometimes filtered. If you do not receive this information within 72hrs, please email email@example.com. ENO is not responsible for lost or stolen packages. As UPS Ground does not require a signature, we do recommend shipping to a secure location.
International & APO/AP/AE Shipping-United States Postal Service-USPS
We offer shipping through the USPS and UPS Worldship to international and military addresses. International shipping includes US Virgin Islands, Puerto Rico, American Samoa and Canada. This shipping option is not available through the website, so please email us at firstname.lastname@example.org for details. In your email, please include your shipping/billing address and the specific products you would like to order. We will respond with a shipping quote as soon as possible and complete your order via email. For more information on shipping services, please visit www.usps.com or www.ups.com.
If you would like any ENO product to be shipped to an international or military address, please click on the link below and complete the APO Shipping Order Form. Once completed, email the form to email@example.com and a representative will contact you ASAP. Please note that ENO is not responsible for any additional customs fees or taxes. If an order is refused for any reason, you will be refunded for your order less the original shipping plus return shipping costs. For any additional information, please call us at 828-252-7808.
ENO ships using USPS Priority Shipping and UPS Worldship.